3. Accessing settings for email accounts. Next, click Account Settings and select Account Settings from the drop-down menu ( Fig.Click the File tab on the Outlook’s ribbon.Remember to type/paste the command precisely, as shown below – the space before the slash (‘/’) is there on purpose. This should repair the default Outlook folders and restore the drag & drop capability. Type the following command: Outlook.exe /resetfolders ( Fig. 2.), and click OK to execute it.You can use a command-line switch that restores missing folders at the default delivery location and recreates their properties: It might happen that certain Outlook folders are corrupted (for example, they do not have a valid type identifier), which causes the problem with drag & drop. We have discovered that Outlook behaves differently depending on the view type. Try to change the view to Folders ( Fig. 1.) and try dragging and dropping your items again. After that, you should be able to use the drag & drop feature again. Make sure that the Outlook window is active, and press the ESC key several times. The drag & drop feature works only when you copy/move items between the folders of the same type. Ensure that you are using drag and drop to copy/move items of the same type.We have discovered a few solutions that may restore the drag & drop functionality in Outlook:
#OUTLOOK 2016 CONVERSATIONS NOT WORKING SOFTWARE#
Solution:Īs far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-party software. Clicking on the arrow reveals all the messages that have been grouped together under that thread.You are not able to copy or move any Outlook items by dragging and dropping.
Select the folder you want to apply Conversations view to.Īnd you’re done! If you’ve just turned the feature on, you’ll notice little arrows next to emails that have been threaded. To turn it off instead, uncheck the box.ģ. Check the box that says Show as Conversations. Click the View tab at the top of your Outlook home screen.Ģ. Here’s how you can enable or disable Conversation View in three really quick steps.ġ. In the settings menu, select Mail > Layout > Message Organization. Open the Setting Menu using the Gear icon, and View All Outlook Setting.Ģ. The following instructions will allow you to enable or disable this feature in your Office365 mailbox.ġ. If you respond to an older email in a conversation with Conversation View enabled, you may see the following message:
#OUTLOOK 2016 CONVERSATIONS NOT WORKING HOW TO#
It isn’t immediately clear to first-time users how to turn this feature on, while those who have the feature inexplicably turned on sometimes can’t find how to turn it off. However, if Conversation View is enabled, it may appear as though emails are missing when searching for them, if that email contained in a email chain. Part of Microsoft Email, conversations allow you to reduce clutter in your inbox and follow email chains by grouping similarly-titled emails together. Manage Conversation View using Outlook Software Manage Conversation View using Office 365 Online Emailģ. Audience: Franklin University Office 365 Email users.ĭisclaimer: The results and functionality of the following article only apply to the audience listed above.Ģ.
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